Super User Networks are becoming more and more critical to businesses for operational efficiency but what are they and why do we need them? In any organisation subject matter expects…
The phrase ‘presentation skills’ means different things to different people depending on their role. In the context of our role, it relates to the presentation of information in a skilful…
The art of communication is to be heard and to be clearly understood but do we really do this in our everyday lives? In many of the projects I have…
As a trainer employed by a company, I have delivered courses in-house at training centres, and also as a freelancer I have delivered training courses at the client’s venue or…
In our previous blog, we discussed the return on investment from the people aspect – efficiency, motivation, satisfaction, productivity, income generation, behavioural and cultural change, shared experiences and performance. Regardless…
As adults you have probably forgotten the importance that play took in your learning and development as a young child. However if you have young children now, you are likely…
The great benefit of coaching is that you are very likely to see quick, positive results as an outcome. This is because coaching is participative and people tend to learn…
Preparing, being a good listener and staying up to date with company structures and changes are just some of the best ways to build professional relationships. When you are dealing…
In our blog last month we covered several of the most popular methods of categorising Learning Styles. There were some useful descriptions of each of the learning styles. How important…
If you are responsible for teaching adults, here are some best practices to create meaningful and enjoyable online learning events. Simply delivering a traditional course via the internet is not…
A lot has been written on the subject of Learning Styles. You only have to type in Learning Styles into a Google search and you will see what I mean. …
Templates Templates are extremely useful for consistency and as a starting point to get you focused on what needs to be done and how. Templates such as those used by…
A trainer is expected to lead the group, facilitate learning and manage difficult delegates. Basic theories of assertiveness will help any trainer to deal with difficult situations effectively; the more…
There are 4 stages of competence that we go through when we are learning. They can be obvious to us or hidden. In psychology the 4 stages of competence relate…
Presenting More Visually In this article we look at how to present in a more visually appealing way, which for many readers will imply using more pictures and fewer words…
The Role of a Facilitator So you’ve been asked to facilitate a meeting. What does that mean exactly? Do you just ensure everyone’s introduced, and maybe kick off with a…
What makes a good presenter and what are good presentation skills? What do they do (or not do) that makes us think they are effective to make us want to…