25 Nov
In our last blog on the 4 stages of Competency, Ruth explained the viewpoint of the learner at each stage and the actions the trainer takes to enable the learner…
14 Apr
Introduction Training Skills For Better Performance is one of the courses we offer. Many of you will know this as Train The Trainer (TTT), but as a Trainer, would you…
01 Apr
Although today is April Fools’ Day it is no joke that we now enjoy flexible working and many employers recognise the benefits and returns of allowing flexible working, entrusting employees…
18 May
In this blog we focus on the Feedback Form or Evaluation Form that is issued when attending training. We look at why it’s important for all involved – those who…
02 Feb
A few weeks ago, I tried to explain the difference between Coaching and Mentoring. Consequently, as there are subtle differences, there may also be differences in the questions we ask…
16 Feb
The phrase ‘presentation skills’ means different things to different people depending on their role. In the context of our role, it relates to the presentation of information in a skilful…
01 Mar
When I realised I needed to write about ‘Effective Communication’ in this week’s blog, it occurred to me that I was currently going through a period in my personal sporting…
16 Jan
As a trainer employed by a company, I have delivered courses in-house at training centres, and also as a freelancer I have delivered training courses at the client’s venue or…
01 Feb
The art of communication is to be heard and to be clearly understood but do we really do this in our everyday lives? In many of the projects I have…
11 Dec
As adults you have probably forgotten the importance that play took in your learning and development as a young child. However if you have young children now, you are likely…
18 Mar
Change and training are an essential part of a project to implement a new system, be it an application or procedural way of working. Many organisations do not value the…
04 Mar
Super User Networks are becoming more and more critical to businesses for operational efficiency but what are they and why do we need them? In any organisation subject matter expects…
12 Oct
In our blog last month we covered several of the most popular methods of categorising Learning Styles. There were some useful descriptions of each of the learning styles. How important…
14 Sep
A lot has been written on the subject of Learning Styles. You only have to type in Learning Styles into a Google search and you will see what I mean. …
30 Sep
If you are responsible for teaching adults, here are some best practices to create meaningful and enjoyable online learning events. Simply delivering a traditional course via the internet is not…
11 Nov
Templates Templates are extremely useful for consistency and as a starting point to get you focused on what needs to be done and how. Templates such as those used by…
05 Jan
Coaching and mentoring are learning techniques which help people to take charge of their own development, to release their potential and to achieve results which they value and need. There…
14 Jul
A trainer is expected to lead the group, facilitate learning and manage difficult delegates. Basic theories of assertiveness will help any trainer to deal with difficult situations effectively; the more…
05 Jan
Preparing, being a good listener and staying up to date with company structures and changes are just some of the best ways to build professional relationships. When you are dealing…
10 Nov
There are 4 stages of competence that we go through when we are learning. They can be obvious to us or hidden. In psychology the 4 stages of competence relate…
12 Aug
Presenting More Visually In this article we look at how to present in a more visually appealing way, which for many readers will imply using more pictures and fewer words…
26 Nov
The great benefit of coaching is that you are very likely to see quick, positive results as an outcome. This is because coaching is participative and people tend to learn…
23 Apr
The Role of a Facilitator So you’ve been asked to facilitate a meeting. What does that mean exactly? Do you just ensure everyone’s introduced, and maybe kick off with a…
01 Sep
Having been responsible for the implementation of learning programmes mainly through IT Projects for a variety of companies over the last 20 years, it has amazed me why companies do…
12 May
In this blog we look at the Return On Investment (ROI) in Change Management and Training from the people angle not the monetary aspect. The financial benefits of training are…
04 Jun
In our previous blog, we discussed the return on investment from the people aspect – efficiency, motivation, satisfaction, productivity, income generation, behavioural and cultural change, shared experiences and performance. Regardless…
10 Apr
What makes a good presenter and what are good presentation skills? What do they do (or not do) that makes us think they are effective to make us want to…