15 Mar
Your change programme needs people to make change work – to take action, to overcome the hurdles, challenges and barriers and to play a key part in successfully delivering projects. …
31 Jan
Super users are heroes and heroines in the world of ERP (Enterprise Resource Planning) implementations. There are many reasons why ‒ they are the backbone of the support that organisations…
19 Sep
A stakeholder analysis is the gathering and subsequent analysis of data to determine whose interests should be taken into account when developing and/or implementing a policy, programme, or project. Project…
08 Aug
In our last blog, Ruth discussed communication plans critical for stakeholder engagement and successful implementations of change. Although many of us working in IT projects are unaware, the plans we…
20 Jun
What is facilitation? Definitions include that it is the process of making something possible or easier, to help cause (something): to help (something) run more smoothly and effectively. According to…
07 Jun
Achieving successful change is one of the biggest problems that modern organisations face. There is just so much change taking place in organisations – a strategic vision with numerous initiatives…
16 Mar
Our previous blog entitled Effective Communication was published earlier this month. Now we are providing some more details of activities that can promote more effective communication using various methods and…
29 Mar
Over recent weeks we have been discussing Coaching and Mentoring skills which enable the development of people, Communication skills which help us to effectively connect with people and in this…
15 Feb
Motivation is something that drives us to get up and do something. What motivates you? “Motivation consists of the amount of effort a person is willing to exert in pursuit…
20 Jul
A change management communication plan is based on an understanding of the organisation, stakeholders and change impacts. The goal is to support the business objective by helping stakeholders understand the…
29 Sep
Alicja Kulp and Ruth Hatfield have worked in many IT projects across Europe and Australasia implementing learning solutions for customers who were embarking on a road of change in their…
30 Jun
Why is Change Management so difficult to manage? With today’s changing world especially in the use of technology, we need to get slicker at managing change often imposed on our…
01 Mar
When I realised I needed to write about ‘Effective Communication’ in this week’s blog, it occurred to me that I was currently going through a period in my personal sporting…
25 Nov
In our last blog on the 4 stages of Competency, Ruth explained the viewpoint of the learner at each stage and the actions the trainer takes to enable the learner…