17 Jul
Listening and talking are both part of verbal communication. In addition to verbal communication, do not forget the non-verbal communication signals. Statistics How much time do you think you spend…
28 Jun
In Part I, we looked at different ways of assessing the return on investment (ROI) in training and why we should be investing in our people and measuring its value…
06 Jun
Malcolm Knowles pioneered the study of adult learning (called andragogy) in the 1970s, identifying the following adult learning principles: Adults are internally motivated and self-directed Adults bring life experiences and knowledge…
08 May
It is said that people are our greatest asset, so shouldn’t we be investing in our people and measuring the value of training rather than just its expense? Measuring the…
11 Apr
There are many tools a trainer can use to deliver professional training courses. Lesson Plans are often overlooked in the Trainer Toolkit. Don’t forget that they have many benefits to…
15 Mar
Your change programme needs people to make change work – to take action, to overcome the hurdles, challenges and barriers and to play a key part in successfully delivering projects. …
31 Jan
Super users are heroes and heroines in the world of ERP (Enterprise Resource Planning) implementations. There are many reasons why ‒ they are the backbone of the support that organisations…
11 Jan
Presenting is a tough task even for the most confident amongst us. For those not born with natural eloquence, speaking in front of your peers or even in public can…
13 Dec
For a professional training approach, careful and detailed planning prior, during and after the training events needs to take place, whether this is face to face or online. We’ve compiled…
21 Feb
As professionals in training and education, it is essential that we understand the unique learning requirements of our adult learners to ensure that our training interventions are effective. The process…
11 Oct
The Rise of Online Training Who’d have thought that doing training online would become such a widespread activity? We did for a start! However, we did not foresee that online…
19 Sep
A stakeholder analysis is the gathering and subsequent analysis of data to determine whose interests should be taken into account when developing and/or implementing a policy, programme, or project. Project…
29 Aug
What is a Training Curriculum? A Training Curriculum is a set of course topics to be delivered during a training session to provide knowledge and skills for a specific audience…
04 Jul
Stakeholder engagement is the practice of interacting with, and influencing project stakeholders to the overall benefit of the project and its sponsors. The successful completion of a project usually depends…
08 Aug
In our last blog, Ruth discussed communication plans critical for stakeholder engagement and successful implementations of change. Although many of us working in IT projects are unaware, the plans we…
20 Jun
What is facilitation? Definitions include that it is the process of making something possible or easier, to help cause (something): to help (something) run more smoothly and effectively. According to…
07 Jun
Achieving successful change is one of the biggest problems that modern organisations face. There is just so much change taking place in organisations – a strategic vision with numerous initiatives…
16 Mar
Our previous blog entitled Effective Communication was published earlier this month. Now we are providing some more details of activities that can promote more effective communication using various methods and…
29 Mar
Over recent weeks we have been discussing Coaching and Mentoring skills which enable the development of people, Communication skills which help us to effectively connect with people and in this…
15 Feb
Motivation is something that drives us to get up and do something. What motivates you? “Motivation consists of the amount of effort a person is willing to exert in pursuit…
02 Feb
A few weeks ago, I tried to explain the difference between Coaching and Mentoring. Consequently, as there are subtle differences, there may also be differences in the questions we ask…
18 Jan
Feedback is the term used in the following situations: information about reactions to a product, a person’s performance of a task which is used as a basis for improvement the…
19 Apr
Once upon a time, a time before Covid19 and lockdown, working from home were three words that excited a contractor. To be offered a contract where working from home (WFH)…
08 Dec
What is the ARCS Model, what does ARCS stand for, and who developed it? To be correct it is the ARCS Model of Motivation. The ARCS Model is an instructional…
05 Jan
Coaching and mentoring are learning techniques which help people to take charge of their own development, to release their potential and to achieve results which they value and need. There…
22 Nov
Virtual adjective: virtual GENERAL almost or nearly as described, but not completely or according to strict definition. “the virtual absence of border controls” Similar: effective, in effect, near, near enough, essential,…
01 Nov
Seventy-five percent of all change management programmes fail because of their lack of employee and management support. That’s a frightening statistic, so what can we do to address this? Change processes…
20 Jul
A change management communication plan is based on an understanding of the organisation, stakeholders and change impacts. The goal is to support the business objective by helping stakeholders understand the…
15 Oct
Information needs to be organised so that it helps learners understand easily and retain it and apply it correctly for a long time. It should be delivered to the right…
15 Sep
Introduction Using an Ice Breaker or Energiser or Warm up is a useful tool in the trainer’s toolkit and goes a long way to making learning fun. Ice breakers can…