18 Mar
Change and training are an essential part of a project to implement a new system, be it an application or procedural way of working. Many organisations do not value the…
04 Mar
Super User Networks are becoming more and more critical to businesses for operational efficiency but what are they and why do we need them? In any organisation subject matter expects…
16 Feb
The phrase ‘presentation skills’ means different things to different people depending on their role. In the context of our role, it relates to the presentation of information in a skilful…
01 Feb
The art of communication is to be heard and to be clearly understood but do we really do this in our everyday lives? In many of the projects I have…
16 Jan
As a trainer employed by a company, I have delivered courses in-house at training centres, and also as a freelancer I have delivered training courses at the client’s venue or…
05 Jan
Preparing, being a good listener and staying up to date with company structures and changes are just some of the best ways to build professional relationships. When you are dealing…
11 Dec
As adults you have probably forgotten the importance that play took in your learning and development as a young child. However if you have young children now, you are likely…
26 Nov
The great benefit of coaching is that you are very likely to see quick, positive results as an outcome. This is because coaching is participative and people tend to learn…
11 Nov
Templates Templates are extremely useful for consistency and as a starting point to get you focused on what needs to be done and how. Templates such as those used by…
28 Oct
Time Management is an important aspect of project management. Time is a commodity that we always need more of, but there is never enough of it. If you are responsible…
12 Oct
In our blog last month we covered several of the most popular methods of categorising Learning Styles. There were some useful descriptions of each of the learning styles. How important…
30 Sep
If you are responsible for teaching adults, here are some best practices to create meaningful and enjoyable online learning events. Simply delivering a traditional course via the internet is not…
14 Sep
A lot has been written on the subject of Learning Styles. You only have to type in Learning Styles into a Google search and you will see what I mean. …
26 Aug
Change management is a term that is often spoken about. Sometimes it’s a scapegoat for failure: “That initiative failed because we didn’t focus enough on change management.” And it’s often…
12 Aug
Presenting More Visually In this article we look at how to present in a more visually appealing way, which for many readers will imply using more pictures and fewer words…
29 Jul
Good teamwork doesn’t just happen. Conscious effort is needed to help groups of individuals work together as a team. Teams can experience difficulties working together at times, but this is…
14 Jul
A trainer is expected to lead the group, facilitate learning and manage difficult delegates. Basic theories of assertiveness will help any trainer to deal with difficult situations effectively; the more…
02 Jul
Most people in the workplace suffer from a lack of performance feedback and as a result questions remain unanswered. Am I achieving my goals? Am I contributing to the team?…
15 Jun
The goal of the virtual classroom, or online training as it is commonly known, is to provide an experience as close to traditional face to face classroom events as possible. …
25 May
It’s understandable that you might think mentoring and coaching are similar or even the same, but they are not and each plays an important role in the development of people…
13 May
Introduction An Icebreaker or Energiser or Warm up is a useful tool in the trainer’s toolkit. Icebreakers can make you a better trainer because they help your adult participants get…
23 Apr
The Role of a Facilitator So you’ve been asked to facilitate a meeting. What does that mean exactly? Do you just ensure everyone’s introduced, and maybe kick off with a…
10 Apr
What makes a good presenter and what are good presentation skills? What do they do (or not do) that makes us think they are effective to make us want to…
26 Mar
Listening and talking are both part of verbal communication. In addition to verbal communication, do not forget the non-verbal communication signals. These are all critical to effective training delivery. Statistics…
05 Mar
If your company is considering a major change project, anything from a software implementation to a merger/acquisition, this may help you as it focuses on the benefits of Change Management…
18 Feb
Trainer Toolkit – Lesson Plans A lesson plan is an often overlooked tool in the course documentation that a trainer has. There are many tools a trainer can use to…
05 Feb
In Part I, we looked at different ways of assessing the return on investment (ROI) in training and why we should be investing in our people and measuring its value…
24 Jan
It is said that people are our greatest asset, so shouldn’t we be investing in our people and measuring its value rather than just its expense? Measuring the success of…
09 Jan
Your change programme needs people to make change work – to take action, to overcome the hurdles, challenges and barriers and to play a key part in successfully delivering projects. …
18 Dec
Introduction Believe it or not, your sleep can impact your short and long-term career in more ways than you can imagine. Are your dreams more like nightmares? Work-life balance is easier…