06 Sep
What makes a good presenter? What do they do (or not do) that makes us think they are effective? What makes us want to listen to them? Why do we…
17 Jul
Listening and talking are both part of verbal communication. In addition to verbal communication, do not forget the non-verbal communication signals. Statistics How much time do you think you spend…
06 Jun
Malcolm Knowles pioneered the study of adult learning (called andragogy) in the 1970s, identifying the following adult learning principles: Adults are internally motivated and self-directed Adults bring life experiences and knowledge…
11 Apr
There are many tools a trainer can use to deliver professional training courses. Lesson Plans are often overlooked in the Trainer Toolkit. Don’t forget that they have many benefits to…
11 Jan
Presenting is a tough task even for the most confident amongst us. For those not born with natural eloquence, speaking in front of your peers or even in public can…
21 Feb
As professionals in training and education, it is essential that we understand the unique learning requirements of our adult learners to ensure that our training interventions are effective. The process…
11 Oct
The Rise of Online Training Who’d have thought that doing training online would become such a widespread activity? We did for a start! However, we did not foresee that online…
29 Aug
What is a Training Curriculum? A Training Curriculum is a set of course topics to be delivered during a training session to provide knowledge and skills for a specific audience…
20 Jun
What is facilitation? Definitions include that it is the process of making something possible or easier, to help cause (something): to help (something) run more smoothly and effectively. According to…
16 Mar
Our previous blog entitled Effective Communication was published earlier this month. Now we are providing some more details of activities that can promote more effective communication using various methods and…
15 Feb
Motivation is something that drives us to get up and do something. What motivates you? “Motivation consists of the amount of effort a person is willing to exert in pursuit…
18 Jan
Feedback is the term used in the following situations: information about reactions to a product, a person’s performance of a task which is used as a basis for improvement the…
19 Apr
Once upon a time, a time before Covid19 and lockdown, working from home were three words that excited a contractor. To be offered a contract where working from home (WFH)…
08 Dec
What is the ARCS Model, what does ARCS stand for, and who developed it? To be correct it is the ARCS Model of Motivation. The ARCS Model is an instructional…
22 Nov
Virtual adjective: virtual GENERAL almost or nearly as described, but not completely or according to strict definition. “the virtual absence of border controls” Similar: effective, in effect, near, near enough, essential,…
20 Jul
A change management communication plan is based on an understanding of the organisation, stakeholders and change impacts. The goal is to support the business objective by helping stakeholders understand the…
15 Oct
Information needs to be organised so that it helps learners understand easily and retain it and apply it correctly for a long time. It should be delivered to the right…
15 Sep
Introduction Using an Ice Breaker or Energiser or Warm up is a useful tool in the trainer’s toolkit and goes a long way to making learning fun. Ice breakers can…
12 Aug
E-Learning design is similar to any face to face course design at the outset. Where it starts to differ is that when the E-Learning course content is developed, you have…
14 Jul
What is a Learning Objective? A Learning Objective is a statement that defines what the participant is expected to learn from the training course, or a session within the course,…
17 Jun
There is always a need for training documentation, be it a How-To or Quick Reference Guide or a full User Guide/Manual. It may be for the end users or for…
14 Apr
Introduction Training Skills For Better Performance is one of the courses we offer. Many of you will know this as Train The Trainer (TTT), but as a Trainer, would you…
18 May
In this blog we focus on the Feedback Form or Evaluation Form that is issued when attending training. We look at why it’s important for all involved – those who…
16 Feb
The phrase ‘presentation skills’ means different things to different people depending on their role. In the context of our role, it relates to the presentation of information in a skilful…
16 Jan
As a trainer employed by a company, I have delivered courses in-house at training centres, and also as a freelancer I have delivered training courses at the client’s venue or…
11 Dec
As adults you have probably forgotten the importance that play took in your learning and development as a young child. However if you have young children now, you are likely…
18 Mar
Change and training are an essential part of a project to implement a new system, be it an application or procedural way of working. Many organisations do not value the…
12 Oct
In our blog last month we covered several of the most popular methods of categorising Learning Styles. There were some useful descriptions of each of the learning styles. How important…
14 Sep
A lot has been written on the subject of Learning Styles. You only have to type in Learning Styles into a Google search and you will see what I mean. …
14 Jul
A trainer is expected to lead the group, facilitate learning and manage difficult delegates. Basic theories of assertiveness will help any trainer to deal with difficult situations effectively; the more…