20 Jul
A change management communication plan is based on an understanding of the organisation, stakeholders and change impacts. The goal is to support the business objective by helping stakeholders understand the…
20 Jun
What is facilitation? Definitions include that it is the process of making something possible or easier, to help cause (something): to help (something) run more smoothly and effectively. According to…
18 May
In this blog we focus on the Feedback Form or Evaluation Form that is issued when attending training. We look at why it’s important for all involved – those who…
19 Apr
Once upon a time, a time before Covid19 and lockdown, working from home were three words that excited a contractor. To be offered a contract where working from home (WFH)…
16 Mar
Our previous blog entitled Effective Communication was published earlier this month. Now we are providing some more details of activities that can promote more effective communication using various methods and…
15 Feb
Motivation is something that drives us to get up and do something. What motivates you? “Motivation consists of the amount of effort a person is willing to exert in pursuit…
18 Jan
Feedback is the term used in the following situations: information about reactions to a product, a person’s performance of a task which is used as a basis for improvement the…
08 Dec
What is the ARCS Model, what does ARCS stand for, and who developed it? To be correct it is the ARCS Model of Motivation. The ARCS Model is an instructional…
10 Nov
There are 4 stages of competence that we go through when we are learning. They can be obvious to us or hidden. In psychology the 4 stages of competence relate…
15 Oct
Information needs to be organised so that it helps learners understand easily and retain it and apply it correctly for a long time. It should be delivered to the right…
15 Sep
Introduction Using an Ice Breaker or Energiser or Warm up is a useful tool in the trainer’s toolkit and goes a long way to making learning fun. Ice breakers can…
12 Aug
E-Learning design is similar to any face to face course design at the outset. Where it starts to differ is that when the E-Learning course content is developed, you have…
14 Jul
What is a Learning Objective? A Learning Objective is a statement that defines what the participant is expected to learn from the training course, or a session within the course,…
17 Jun
There is always a need for training documentation, be it a How-To or Quick Reference Guide or a full User Guide/Manual. It may be for the end users or for…
12 May
In this blog we look at the Return On Investment (ROI) in Change Management and Training from the people angle not the monetary aspect. The financial benefits of training are…
14 Apr
Introduction Training Skills For Better Performance is one of the courses we offer. Many of you will know this as Train The Trainer (TTT), but as a Trainer, would you…
18 Mar
Change and training are an essential part of a project to implement a new system, be it an application or procedural way of working. Many organisations do not value the…
16 Feb
The phrase ‘presentation skills’ means different things to different people depending on their role. In the context of our role, it relates to the presentation of information in a skilful…
16 Jan
As a trainer employed by a company, I have delivered courses in-house at training centres, and also as a freelancer I have delivered training courses at the client’s venue or…
11 Dec
As adults you have probably forgotten the importance that play took in your learning and development as a young child. However if you have young children now, you are likely…
12 Oct
In our blog last month we covered several of the most popular methods of categorising Learning Styles. There were some useful descriptions of each of the learning styles. How important…
14 Sep
A lot has been written on the subject of Learning Styles. You only have to type in Learning Styles into a Google search and you will see what I mean. …
12 Aug
Presenting More Visually In this article we look at how to present in a more visually appealing way, which for many readers will imply using more pictures and fewer words…
14 Jul
A trainer is expected to lead the group, facilitate learning and manage difficult delegates. Basic theories of assertiveness will help any trainer to deal with difficult situations effectively; the more…