Change management is a term that is often spoken about. Sometimes it’s a scapegoat for failure: “That initiative failed because we didn’t focus enough on change management.” And it’s often…

Stakeholder Analysis A stakeholder analysis is the gathering and subsequent analysis of data to determine whose interests should be taken into account when developing and or implementing a policy, programme,…

Super users are heroes and heroines in the world of ERP implementations. There are many reasons why ‒ they are the backbone of the support that organisations provide to end…

Do the words ‘curriculum’ or ‘training curriculum’ make you think back to school days? Does it make you think of a CV – curriculum vitae? These days as an adult…

What is Training Needs Analysis (TNA)? A trainer helps to create an ongoing learning environment in the organisation, a learning organisation that continuously looks to improve performance. A Training Needs Analysis (TNA)…

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