23 Apr
The Role of a Facilitator So you’ve been asked to facilitate a meeting. What does that mean exactly? Do you just ensure everyone’s introduced, and maybe kick off with a…
10 Apr
What makes a good presenter and what are good presentation skills? What do they do (or not do) that makes us think they are effective to make us want to…
26 Mar
Listening and talking are both part of verbal communication. In addition to verbal communication, do not forget the non-verbal communication signals. These are all critical to effective training delivery. Statistics…
26 Aug
Change management is a term that is often spoken about. Sometimes it’s a scapegoat for failure: “That initiative failed because we didn’t focus enough on change management.” And it’s often…
18 Feb
Trainer Toolkit – Lesson Plans A lesson plan is an often overlooked tool in the course documentation that a trainer has. There are many tools a trainer can use to…
22 Jun
Stakeholder Analysis A stakeholder analysis is the gathering and subsequent analysis of data to determine whose interests should be taken into account when developing and or implementing a policy, programme,…
05 Feb
In Part I, we looked at different ways of assessing the return on investment (ROI) in training and why we should be investing in our people and measuring its value…
24 Jan
It is said that people are our greatest asset, so shouldn’t we be investing in our people and measuring its value rather than just its expense? Measuring the success of…
05 Mar
If your company is considering a major change project, anything from a software implementation to a merger/acquisition, this may help you as it focuses on the benefits of Change Management…
18 Dec
Introduction Believe it or not, your sleep can impact your short and long-term career in more ways than you can imagine. Are your dreams more like nightmares? Work-life balance is easier…
04 Dec
Presenting is tough even for the most confident amongst us. For those not born with natural eloquence, speaking in front of your peers or even in public can be remarkably…
15 Oct
Super users are heroes and heroines in the world of ERP implementations. There are many reasons why ‒ they are the backbone of the support that organisations provide to end…
13 Nov
As professionals in training and education, it is essential that we understand the unique learning requirements of our adult learners to ensure that our training interventions are effective. The process…
02 Oct
Virtual Instructor Led Training Considerations Virtual Instructor Led Training or Online Training should be participant-centred and interactive with activities that promote engagement and involvement. It is not a presentation with lots…
27 Aug
For a professional training approach, careful and detailed planning prior, during and after the training events needs to take place. We’ve compiled a list of items for you to consider. …
10 Aug
Seventy-five percent of all change management programmes fail because of their lack of employee and management support. To ensure the health of an organisation, change processes must be embraced on…
16 Jul
Do the words ‘curriculum’ or ‘training curriculum’ make you think back to school days? Does it make you think of a CV – curriculum vitae? These days as an adult…
09 Jan
Your change programme needs people to make change work – to take action, to overcome the hurdles, challenges and barriers and to play a key part in successfully delivering projects. …
15 May
What is Training Needs Analysis (TNA)? A trainer helps to create an ongoing learning environment in the organisation, a learning organisation that continuously looks to improve performance. A Training Needs Analysis (TNA)…