07 Nov
It’s understandable that you might think mentoring and coaching are similar or even the same, but they are not and each plays an important role in the development of people…
27 Sep
The Role of a Facilitator So you’ve been asked to facilitate a meeting. What does that mean exactly? Do you just ensure everyone’s introduced, and maybe kick off with a…
08 Aug
If your company is considering a major change project, anything from a software implementation to a merger/acquisition, this blog may help you as it focuses on the benefits of Change…
15 Mar
Your change programme needs people to make change work – to take action, to overcome the hurdles, challenges and barriers and to play a key part in successfully delivering projects. …
31 Jan
Super users are heroes and heroines in the world of ERP (Enterprise Resource Planning) implementations. There are many reasons why ‒ they are the backbone of the support that organisations…
13 Dec
For a professional training approach, careful and detailed planning prior, during and after the training events needs to take place, whether this is face to face or online. We’ve compiled…
19 Sep
A stakeholder analysis is the gathering and subsequent analysis of data to determine whose interests should be taken into account when developing and/or implementing a policy, programme, or project. Project…
28 Jun
In Part I, we looked at different ways of assessing the return on investment (ROI) in training and why we should be investing in our people and measuring its value…
08 Aug
In our last blog, Ruth discussed communication plans critical for stakeholder engagement and successful implementations of change. Although many of us working in IT projects are unaware, the plans we…
04 Jul
Stakeholder engagement is the practice of interacting with, and influencing project stakeholders to the overall benefit of the project and its sponsors. The successful completion of a project usually depends…
29 Mar
Over recent weeks we have been discussing Coaching and Mentoring skills which enable the development of people, Communication skills which help us to effectively connect with people and in this…
07 Jun
Achieving successful change is one of the biggest problems that modern organisations face. There is just so much change taking place in organisations – a strategic vision with numerous initiatives…
08 May
It is said that people are our greatest asset, so shouldn’t we be investing in our people and measuring the value of training rather than just its expense? Measuring the…
01 Nov
Seventy-five percent of all change management programmes fail because of their lack of employee and management support. That’s a frightening statistic, so what can we do to address this? Change processes…
29 Sep
Alicja Kulp and Ruth Hatfield have worked in many IT projects across Europe and Australasia implementing learning solutions for customers who were embarking on a road of change in their…
30 Jun
Why is Change Management so difficult to manage? With today’s changing world especially in the use of technology, we need to get slicker at managing change often imposed on our…
27 Jul
The ADDIE model is a systematic instructional design model consisting of five phases: (1) Analysis, (2) Design, (3) Development, (4) Implementation, and (5) Evaluation. Each step has an outcome that…
27 Oct
We know it’s not fashionable to talk about ‘problems’ or ‘challenges’, but if L&D is really going to succeed at effective and intelligent learning measurement then we need to get…
25 Nov
In our last blog on the 4 stages of Competency, Ruth explained the viewpoint of the learner at each stage and the actions the trainer takes to enable the learner…
01 Apr
Although today is April Fools’ Day it is no joke that we now enjoy flexible working and many employers recognise the benefits and returns of allowing flexible working, entrusting employees…
02 Feb
A few weeks ago, I tried to explain the difference between Coaching and Mentoring. Consequently, as there are subtle differences, there may also be differences in the questions we ask…
01 Mar
When I realised I needed to write about ‘Effective Communication’ in this week’s blog, it occurred to me that I was currently going through a period in my personal sporting…
01 Feb
The art of communication is to be heard and to be clearly understood but do we really do this in our everyday lives? In many of the projects I have…
04 Mar
Super User Networks are becoming more and more critical to businesses for operational efficiency but what are they and why do we need them? In any organisation subject matter expects…
03 May
In our last blog, Ruth gave you some considerations when working from home to make things easier and become as effective as being office based – something that both of…
28 Oct
Time Management is an important aspect of project management. Time is a commodity that we always need more of, but there is never enough of it. If you are responsible…
30 Sep
If you are responsible for teaching adults, here are some best practices to create meaningful and enjoyable online learning events. Simply delivering a traditional course via the internet is not…
11 Nov
Templates Templates are extremely useful for consistency and as a starting point to get you focused on what needs to be done and how. Templates such as those used by…
05 Jan
Coaching and mentoring are learning techniques which help people to take charge of their own development, to release their potential and to achieve results which they value and need. There…
05 Jan
Preparing, being a good listener and staying up to date with company structures and changes are just some of the best ways to build professional relationships. When you are dealing…