Super users are heroes and heroines in the world of ERP (Enterprise Resource Planning) implementations. There are many reasons why ‒ they are the backbone of the support that organisations…

A stakeholder analysis is the gathering and subsequent analysis of data to determine whose interests should be taken into account when developing and/or implementing a policy, programme, or project. Project…

Stakeholder engagement is the practice of interacting with, and influencing project stakeholders to the overall benefit of the project and its sponsors. The successful completion of a project usually depends…

In our last blog, Ruth discussed communication plans critical for stakeholder engagement and successful implementations of change. Although many of us working in IT projects are unaware, the plans we…

Achieving successful change is one of the biggest problems that modern organisations face. There is just so much change taking place in organisations – a strategic vision with numerous initiatives…

Over recent weeks we have been discussing Coaching and Mentoring skills which enable the development of people, Communication skills which help us to effectively connect with people and in this…

Templates Templates are extremely useful for consistency and as a starting point to get you focused on what needs to be done and how. Templates such as those used by…

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